Refund policy

Refund & Return Policy

Return Policy

We offer a 5-day return policy for damaged, defective, or incorrect items.

If you receive a product that is damaged, defective, or different from what you ordered, please contact us within 5 days of delivery at thewhitecart.store@gmail.com with clear photos or videos of the issue.

Once the issue is verified, we will arrange a return and refund at no additional cost.

Please note:

• We do not accept returns for reasons such as change of mind or personal preference.

• Products must be unused and in original condition.

• Return eligibility is subject to supplier verification.

• We currently do not offer replacements. Refunds are issued only when the product is returned and verified.

For any questions regarding returns, feel free to contact us at thewhitecart.store@gmail.com.